Returns & exchanges

In order to make a return / exchange, please send us an e-mail to within the stipulated time of 14 days from the day your received the goods from us, together with your order number and name of the product that you would like to return. Thereafter, we will send you further instructions.

Please note that the goods must be returned in their original condition (unused and unworn) together with all original packaging material (shoe box, labels etc.). We strongly recommend that you try the shoes on a carpeted or soft surface in order to protect the outer soles and avoid scratches.

Inabo offers free exchanges and will cover the shipping cost for sending the item back to our warehouse, as well as for the new item being sent to you. If you seek to return a product for a refund, Inabo will arrange the return and part of the cost for shipping and handling will be non-refundable. The deducted amount for return shipping (per pair) within Sweden is SEK 100, EUR 20 for countries within the EU and EUR 50 for the rest of the world. The refund will be made through the original payment method. Any additional charges, taxes, duties or levies will not be refunded.

If you have any questions at all, please drop us a line at and we will be happy to help!